Delayed, cancelled, bumped, or missed your connection? Check in 30 seconds if your flight qualifies for up to €600 in compensation.
Amounts are set by EU Regulation 261/2004. UK flights follow UK261 (£220 / £350 / £520). Payout depends on flight distance and delay length.
Departed from there on any airline, or arrived there on a European carrier.
Or the flight was cancelled with less than 14 days’ notice, or you were bumped.
Most countries let you claim for flights up to three years ago — even ones you forgot about.
Airline faults like staffing or technical issues qualify; severe weather and air-traffic strikes usually don’t.
Under EU261, you can claim €250 for short flights, €400 for medium-haul, and €600 for long-haul flights over 3,500 km, as long as you arrived at least 3 hours late and the delay was the airline’s fault.
Yes. If the first flight’s delay caused you to miss a connection on the same booking and you reached your final destination 3+ hours late, you may be owed compensation based on the total journey distance.
It varies by country, but most allow claims for flights up to 3 years in the past. It’s worth checking old delayed or cancelled flights too.
No. AirHelp works on a no-win, no-fee basis, so you only pay a percentage if the claim succeeds and you get paid. Checking your eligibility is free.
EU261 covers flights departing the EU/UK on any airline and flights arriving in the EU/UK on European airlines. Other regions have their own rules — AirHelp can check whether your specific flight qualifies for free.